We accept returns in the following scenarios if request is raised within 5 days after Delivery:
- Wrong product
- Misprints on the Packaging
- Delivered in damaged condition
- Received a product near to Expiry Date
Eligibility for Refund :
- All refund requests must be made within 5 days of receiving the product.
- Products must be returned in their original packaging, unused, and in the same condition as they were received.
- Refunds will not be granted for products that have been damaged, altered, or used in any way.
- Contact Branded Fragrance customer service to initiate the refund process.
- Provide the order number, product details, and reason for the refund request.
- Once the refund request has been approved, product will be picked up by delivery boy .
Upon receipt of the returned product,
- Branded Fragrance will process the refund within 2-3 business days.
Refund Method :
Refunds will be issued in the same payment method used for the original purchase. If the original payment method is not available, Branded Fragrance will issue a store credit or customer can share the Bank Details in which they wish to receive the refund .
Refunds are processed within 2-3 days of the receipt of product returned.
Products are eligible for Replacement if the Product that you recieved is damaged , not same as you ordered .
We will pickup the product from your location and will ship new product .
For Any replacement / return queries you can write us on email@example.com
You can reach us at :
Address: Branded Fragrance, Club House Rd, Express Estate Mount Road, Chennai (Madras) 600002,Tamil Nadu, India
Mobile : 9294817363